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What's New

CMD's Mesage.

On the occasion of MTNL's 30th Foundation Day.

MTNL launches D-Link Certified Specialist ( DCS) course

MTNL launches D-Link Certified Specialist ( DCS) course in association with M/s D-Link (India) Ltd. Batch starts from 6th May. Call 25714580 or visit

As per the policy decision, MTNL is closing its CDMA Garuda Services w.e.f 29-2-2016. These services includes CDMA Garuda FW and Mobile services of postpaid and prepaid

Due to obsolescence of MMS Services and availability of advance technologies, it's discontinued in MTNL Mumbai with effect from 21/02/2016

To Let

Prime Commercial Space on Rent

More than 3 Lac Sq. Ft. commercial space in MTNL Buildings at strategic locations across Mumbai, Navi Mumbai & Mira-Bhayandar available for lease For more detailsclick here

Renting Space for Vending Van Parking at BKC TE Compound

For more details click here


Features and Facilities

  • Reverse charging: Caller can call the TFS number free of charge.
  • Call Forwarding: The service has the facility of re-routing the incoming calls to an alternate number if TFS subscriber's line is busy or no answer.
  • Time dependent routing The service enables the TFS subscriber with one TFS number to have several telephone installations in the network and specify flexible routing or different call treatments depending upon time, day, date and holiday.
  • Origin dependent routing : TFS subscribers can have several installations (or several Telephone numbers) and can specify flexible routing depending upon the area of origination of incoming calls.
  • Accessibility: This service is accessible from networks of MTNL,BSNL and other local Telecom operators.

Access Procedure

The user can make a free phone call using the following dialing procedure

Dialing Plan: 1800 22 YYYY

Access Code: 1800, Free phone No: YYYY (4 Digits)


Registration Charges for the service (one time) Rs. 1,000/-
Creation/deletion/addition/modification of every TFS destination number Rs. 100/-
Monthly Charges for TFS service number
(recoverable in advance)

Rs. 1,000/- Per month with 3 months charge payable in Advance for registration

Security Deposit Rs. 10,000/-
Feature Charges
  • Reverse Charging
  • One TFS Service Number for multiple destinations
  • Hunting Facility
  • Detailed Billing
  • Time dependent routing
  • Origin dependent routing
  • Call distribution
Charges for change of addition/alteration of feature (per request) Rs. 100/-
Incoming Local Call Charges  Rs. 1.20/min
Incoming STD Call Charges Rs. 1.20/45 sec
If Prncipal destination number is of MTNL Mumbai               30% flat on total incoming charges
If Prncipal destination number is of Non-MTNL Mumbai

Graded Volume discount on Monthly MCU's
Upto 10000/- MCU's     - NIL
10001-50000  MCU's    - 10%
50001-250000 MCU's   - 15%
250001-500000 MCU's - 20%
> 500001 MCU's          - 25%

Please Note:

  1. The minimum period of hire of service is three months.
  2. This service can be provided on existing telephone connections or connections obtained separately as per rules.
  3. The charges indicated here are TFS service charges and they do not include normal charges levied for basic telephone service.
  4. The outgoing calls made from the telephone connections which the TFS subscriber assigns for TFS line will be billed as per usual rates and procedures.
  5. The rates indicated are as per present tariff and are subject to change without any notice.
  6. Service Tax extra as applicable.

How to Subscribe

Contact No. :  22634045

Assistance General Manager (PR - LC): Contact No. 22634045

Public Relation Officer (LC): Contact No. 22616411


Gr. Flr. Fountain -1 Telecom Building,
Near VSNL(TATA Tele Comm),
Fountain, Mumbai.

Technical assistance

Sub Divisional Engineer: 1901-22-6789/ 24327002 / 24382486

For complaints dial Toll Free No. : 1800 22 3322

Click here to download Application for Toll Free Service on telephone number


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