Maharashtra & Goa
| Call Charges |
|
| Incoming |
|
| on BSNL Network of Maharashtra& Goa |
Nil |
| on local other networks of Maharashtra & Goa |
Re 1 /min |
|
|
| Outgoing |
|
| to local BSNL (Maharastra & Goa) |
Local charges apply as per plan* |
| to other local networks (Maharashtra & Goa) |
Re 1/ min |
| to MTNL Mumbai Network |
Local charges apply as per plan* |
| to other networks of Mumbai |
Rs 1.50 / min |
| STD calls |
Rs 1.50 / min |
| *Call charged for making calls to other local networks are applicable as per plan. |
|
|
| SMS |
|
| to MTNL Mumbai |
25p |
| to other Mumbai networks |
50p |
| Other all other networks |
Re 1.00 |
| International |
Rs 5.00 |
|
|
| Data Charges |
|
| GPRS data charges |
1p/10KB |
| 3G data charges |
1p/10KB |
Rest of India
| Call Charges |
|
| Incoming |
Re 1/min |
|
|
| Outgoing |
|
| to local networks |
Re 1/min |
| STD calls |
Rs 1.50 / min |
|
|
| SMS |
|
| to Mumbai Networks |
50 p |
| Other all other networks |
Re 1.00 |
| International |
Rs 5.00 |
|
|
| Data Charges |
|
| GPRS data charges |
1p/10KB |
| 3G data charges |
1p/10KB |
International Roaming
Now enjoy GPRS/3G roaming in 24 Countries
MTNL is providing International Roaming on its GSM cellular Mobile services in more than 170 countries world-wide covering all the major countries of the World.
|
International Roaming is being provided by MTNL using two methods
|
|
1.
|
Using Direct roaming agreement (Normal SIM)
|
MTNL is providing International Roaming directly in 143 countries in association with its Roaming partner in these countries. Dolphin customers can use the International roaming facility in these countries using normal SIM card provided by MTNL after activation of ISD & international roaming facility in their SIM.
|
|
2.
|
Using Dual IMSI SIM card:
|
MTNL is offering International Roaming facility in about 106 countries using dual IMSI SIM cards. For using International roaming in these countries, Dolphin customer needs to get Dual IMSI SIM in place of normal SIM already available with them and get activated ISD & International roaming on the Dual IMSI SIM card.
|
Customers are advised to call on 1503 for more information. The customer will have to get in touch with a nearby CSC and pay a security deposit for activation of international roaming facility.
International Roaming Tariff:
The applicable charges are variable and dependent on the foreign operators. For an updated detailed tariff of operators in various countries, we request you to contact our call center on 1503 (or +919869012345)
|
Usage Charging
|
|
Voice/SMS
|
All voice calls viz. incoming and outgoing (including calls to MTNL Customer Care) are chargeable while you are overseas. The call charges are completely operator dependent and are in general charged for a 60 second pulse. The SMS is charged for 160 characters per outgoing SMS (For example, in case of an SMS of 170 characters, it will be treated as 2 SMSs).
|
|
GPRS/Data
|
The charges for GPRS/Data usages are calculated in terms of the Volume of data sent or received. As with the Voice / SMS, charges here are variable and completely dependent on foreign operators. Also note that your local plans for GPRS/
Blackberry are not valid overseas and all data usages are charges at the visited operator rates.
|
|
Blackberry Usage
|
When roaming abroad, receiving and sending mails adds to the data usage and is charged accordingly.
|
Refer Annexure A for list of International Roaming Partners for normal SIM.
Refer Annexure B for list of International Roaming Partners for for Dual IMSI
Procedure for Using Dual IMSI SIM Cards
Dual IMSI SIM card is like a normal SIM card except that it has been embedded with two IMSIs i.e. one for MTNL Dolphin network & other for MTNL Roaming Agreement partner in India. Dual IMSI SIM card contains an extra 'Menu' item for Roaming in it i.e. Menu > Dolphin > Roaming > 'MTNL' or 'BSNL'
|
Procedure
|
|
While going out of India in any country specified in the list (except where mentioned – ‘Direct’
|
- Please go to menu option as indicated below: Menu > Dolphin > Roaming > ’BSNL’
- Register your SIM in the MTNL’s Roaming partner network in that country. If no network is get selected in Automatic Network Selection, you may use Manual Network Selection & get registered your SIM in the network
|
|
After returning back to India
|
- Please select the option ‘MTNL’ in Roaming menu as indicatedbelow: Menu > Dolphin > Roaming > ‘MTNL’
- You will get register in MTNL Dolphin Network (in Delhi & Mumbai) or in BSNL network (if elsewhere in India)
|
Note:
- In some countries e.g. USA, Canada Korea etc. Tri-band / special Mobile handset will be required. (3G Handset)
- MTNL has direct Roaming agreement in some countries where the procedure listed above will not be required
- To get the Dual IMSI SIM & further information, please contact on Dolphin Customer care No. 1503 (from MTNL Mobile/ Landline)
