Helplines


For any Queries/Complaints please email us at edonline@mtnl.net.in
Common Service Number(Landline / Broadband / Mobile)1130 / 1800 22 1130
Landline1500 / 2222 1500 / 1800 22 1500
Wired Broadband1504 / 1800 22 8844
FTTH1130 / 1800 22 1130
Mobile (Prepaid & Postpaid)1503 / 2222 1503 / 9869 012345
IN Services1800 22 1500

Other Services

Fault Booking 
(Landline & Broadband)
198
Fault Booking (Leased Circuit) Click here for Online LC Complaint Booking
12676 / (022) 2219 6404 / 1130 / 1800 22 1130
Changed Number Announcement 1951 (for all languages)
Directory Enquiry 197
STD code enquiry Service 1582
Public Grievance Service 1509
Know your Landline/Broadband unpaid Bill Amount 1130 / 1800 22 1130
Know your Landline/Broadband unpaid Bill Amount through SMS Send SMS Bill < Landline No > to 51001

Send SMS on 9969108108

Type of complaint / enquirySMS Text
Landline Bill EnquiryBILL XXXXXXXX
Landline Complaint BookingLLCOM XXXXXXXX
Landline Complaint TrackingLLFTR XXXXXXXX
Broadband Complaint BookingBBCOM XXXXXXXX
Broadband Complaint TrackingBBFTR XXXXXXXX
FTTH Complaint BookingFTCOM XXXXXXXX
FTTH Complaint TrackingFTFTR XXXXXXXX
Leased Circuit Complaint Booking *LCCOM XXXXXXXXXX
Note :
1) XXXXXXXX is your Landline / Broadband / FTTH number.
2) *For Leased Circuit XXXXXXXXXX is 10 digit LCID number .