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You will be required to submit following documents along with duly filled Customer Application form (CAF) for taking a MTNL Mobile, Landline and Broadband connection.

  • Self attested Photograph
  • Self attested Proof of Identity
  • Self attested Proof of Address
Proof of Identity & Proof of Address

You can attach self attested copy of any one of them for Proof of Address & Identity both.

  • Aadhar (UID) Card
  • Passport
  • Voter ID Card
  • Current passbook of Post Office/PSU Bank as Proof of Address, having photo as Proof of Identity & Address.
  • Photo Identity Card having address of Central Govt./PSU or State Govt. /PSU only.
  • Certificate of address having photo, issued by MP/MLA/Group A Gazetted Officer in letter head.
  • Certificate of address with photo from Govt. Recognized educational institutions (for students only)
  • Pensioner's Card having Photo with addess.
  • CGHS/ECHS Card
  • Address card with photo issued by Dept. of Post, Govt of India.
  • Caste & Domicile Certificate with Photo & Address issued by State Govt.
  • Freedom Fighter Card having Photo & Address
  • Certificate of address having photo issued by Village Panchayat head or equivalent authority. (For rural areas)
  • Kisan Passbook having Photo with Address.
  • Arms License


Proof of Address only

In case above mentioned document does not contain your address, you must submit one of the following documents as Proof of Address

  • Water Bill (Not older than last 3 months)
  • Landline Telephone Bill (Not older than last 3 months)
  • Electricity Bill of State Company (Not older than last 3 months)
  • Income Tax assessment order(Not older than 1 year)
  • Vehicle registration certificate 
  • Registered Sale/Lease agreement 
  • Credit card statement (Not Older than last three Months)
  • Mobile Telephone bill of other service provider(Not Older than 3 Months)
  • Employee letter on their letter head about residence proof for installation of Telephone
  • Employer’s letter on their letter head about residence proof for installation of Telephone
  • Business Documentary proof (if you are doing a business

Proof of Identity only
  • Income Tax PAN Card
  • Photo Credit Card
  • Smart card issued by CSD, Defence/Paramilitary
  • Driving Licence