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Last Updated on 1st March 2019 book online  button

 

Promotional Plans

Special GSM offer for MTNL Broadband Customers

  • All the existing as well as new Broadband Customers of MTNL, Mumbai having Broadband Plan of Rs. 600 and above will get Free GSM SIM.

  • The exclusive benefit of free 3G data of 5GB/month for broadband plans from Rs. 600 to Rs 799 and 10GB/month for broadband plans from Rs. 800 and above.

  • This offer is valid from 1st March 2019 for 90 days, (i.e. till 30/05/2019)

 

Click here for more details about the offer.


Unlimited / High Speed Plans

  

Broadband Unlimited High-Speed FUP Plans

Monthly ChargesPre FUP Download Speed (upto) / Plan Name / Free Usage Quota (FUP) /
Free Voice Benefits (Only for Combo Plans) / Post FUP Download Speed (upto)
6 Mbps
(ADSL)
8 Mbps
(ADSL)
10 Mbps
(ADSL)
12 Mbps
(ADSL)
14 Mbps
(ADSL)
16 Mbps
(ADSL)
50 Mbps
(VDSL/FTTH)
100 Mbps
(FTTH)
` 600 BB-600-6M
80 160 GB **
BB-600-8M
70 140 GB **
BB-600-10M
65 130 GB **
BB-600-12M
55 110 GB**
-- BB-600-50M
45 90 GB**
BB-600-100M
35 70 GB**
150 Calls Free/ 1 Mbps after FUP -- 150 Calls Free/ 2 Mbps after FUP
` 800 BB-800-6M
145 290 GB**
BB-800-8M
120 240 GB**
BB-800-10M
95 190 GB**
BB-800-12M
85 170 GB**
--
BB-800-50M
80 160 GB**
BB-800-100M
70 140 GB**
200 Calls Free/ 1 Mbps after FUP -- 200 Calls Free/ 2 Mbps after FUP
` 1,000 BB-1000-6M
230 460 GB**
BB-1000-8M
190 380 GB**
BB-1000-10M
155 310 GB**
BB-1000-12M
140 280 GB**
BB-1000-14M
130 260 GB**
BB-1000-16M
120 240 GB**
BB-1000-50M
115 230 GB**
BB-1000-100M
105 210 GB**
300 Calls Free/ 1 Mbps after FUP 300 Calls Free/ 2 Mbps after FUP
` 1,200 BB-1200-6M
305 610 GB**
BB-1200-8M
250 500 GB**
BB-1200-10M
215 430 GB**
BB-1200-12M
190 380 GB**
BB-1200-14M
180 360 GB**
BB-1200-16M
170 340 GB**
BB-1200-50M
160 320 GB**
BB-1200-100M
150 300 GB**
500 Calls Free/ 1 Mbps after FUP 500 Calls Free/ 2 Mbps after FUP
` 1,500 BB-1500-6M
450 900 GB**
BB-1500-8M
385 770 GB**
BB-1500-10M
350 700 GB**
BB-1500-12M
315 630 GB**
BB-1500-14M
300 600 GB**
BB-1500-16M
290 580 GB**
BB-1500-50M
210 420 GB**
BB-1500-100M
200 400 GB**
300 calls Free& Unlimited on MTNL Network (Mum+Delhi) / 1.5 Mbps after FUP 500 Calls Free/ 2 Mbps after FUP
` 2,000*
BB-2000-6M
675 1350 GB**
BB-2000-8M
625 1250 GB**
BB-2000-10M
595 1190 GB**
BB-2000-12M
555 1110 GB**
BB-2000-14M
525 1050 GB**
BB-2000-16M
500 1000 GB**
BB-2000-50M
500 1000 GB**
BB-2000-100M
480 960 GB**
Unlimited on All Network + STD / 2 Mbps after FUP
` 3,999* -- BB-3999-50M
1200 2400 GB**
BB-3999-100M
1150 2300 GB**
Unlimited on all N/w+STD /
5 Mbps after FUP
` 4,999* -- BB-4999-50M#
1600 3200 GB**
Very-High-Speed-4999
1500 3000 GB**
Unlimited on all N/w+STD /
5 Mbps after FUP
` 7,999* -- BB-7999-50M#
2700 5400 GB**
Very-High-Speed-7999
2500 5000 GB**
Unlimited on all N/w+STD /
5 Mbps after FUP


Note:

  • ** Limited Period Offer: 2 times FUP of existing FUP in all plans will be offered for the period from 01/02/2019 till 31/03/2019.
  • # Newly launched plans available for booking w.e.f. 01/02/2019 | * Available only in Combo Plan.
  • All Closed Plan customers will get a loyalty bonus of 20GB Free Data on and above of their existing FUP for the period from 01/02/2019 till 31/03/2019.
  • Customers booking new broadband connections (ADSL / VDSL / FTTH) during the offer period will get the benefit of pro-rated double FUP of a subscribed plan from the date of account activation.
  • Plan Availability: i) Upto 16 Mbps Speed  - Only on ADSL ii) 50Mbps Speed - on VDSL & FTTH iii) 100 Mbps - Only on FTTH
  • Please, refer Other Charges for all other one-time upfront charges, CPE monthly charges etc.

 

Broadband Truly Unlimited Plans 

Plan NameBB-UL-8M-Combo* BB-UL-12M-Combo* 
Monthly Rent (`) 1,599/- 1,799/-
FUP Quota Unlimited Free
Download Speed (upto)  8 Mbps 12 Mbps
Upload Speed (upto) 1 Mbps 1 Mbps
Free Voice Benefits 500 Calls & Unlimited on MTNL(Mumbai/Delhi) Network

* Above plans can be offered on ADSL/VDSL as per availability | All other one-time upfront charges, CPE monthly charges will be same as an existing tariff.

DataPlan

Broadband Usage Plan

Plan Name

DSL 330 (Non-Combo)

Monthly Free Data Usage(Upload + Download) 15 30 GB**
Monthly Service Charges ` 330
Usage Charges (beyond monthly free data) 5p / MB
Download Speed  upto 6 Mbps
Free Voice Benefits As per Opted Landline Plan

 Note:

  • ** Limited Period Offer: 2 times data of existing free data will be offered for the period from 01/02/2019 till 31/03/2019.
  • Customers booking new broadband connection during the offer period will get the benefit of pro-rated double FUP from the date of account activation.

 

Data Top-Up

Broadband Data Top-Ups


Now customers can enjoy FUP based unlimited Broadband / VDSL / FTTH plans with uninterrupted regular download speed by opting Monthly Data Top-Ups post-FUP usage.

 Data Top-Up
Denominations
 MRP 
(Excluding GST)
3 8 GB* ` 49
7 20 GB* ` 99
11 35 GB* ` 149
20 60 GB* ` 249
30 85 GB* ` 349
50 140 GB* ` 549
70 200 GB* ` 749
100 270 GB* ` 999
170 410 GB* ` 1,499
300 550 GB* ` 1,999
500 900 GB* ` 2,999
1000 2000 GB* ` 4,999 

 

Note:
  • * Data Top-Up denominations value revised w.e.f. 01/02/2019.
  • Data Top-Up will be available to all Fair Usage Unlimited Plan Customers of ADSL, VDSL, and FTTH.
  • Data Top-Ups will be valid for the particular calendar month and will be charged in the next billing cycle.
  • Opted Data Top-Ups should not be greater than customer plan FUP limit.
    (E.g. BB-800-4M plan customer with 20GB FUP limit can top up only 6GB, 12GB, and 18GB.)
  • Customers may request Data Top-Up Online or by calling at 1500 or may apply to nearest CSC.


FTTH Voice

FTTH Voice Service (Available only on FTTH plans)

Fixed Monthly ChargesFree CallsCall Charges beyond free callsCall Packs for Additional Calls
` 50 50 Calls    ` 0.80 per pulse
(or as per selected Call Pack)
` 50 65 calls
` 100 140 Calls
` 200 290 Calls

MTNL Mumbai's popular landline plans "Plan 290 (150 calls)", "Plan 500 (450 calls)" & "Plan 1000 (1000 calls)" are also available to Fibre to the Home (FTTH) voice customers. Click here to see the detailed tariff.

Security Deposit for Voice Services

  • Local / STD facility: `1000/- (to be collected in 2 equal installments)

  • ISD facility: `3000/- (to be collected in 6 equal installments) 

  • MTNL Telephone Instrument Charges: ` 300 (Nil for customer-owned Instrument)

Other Charges

Broadband One Time Charges

ParticularsCharges
(non-refundable)
Monthly CPE
Charges
ADSL
ADSL Registration and Activation charges on existing Landline Waived Off --
ADSL Activation & Testing charges (with telephone bill) ` 300 --
Normal ADSL CPE upfront charges ` 300 ` 70
Wireless ADSL / ADSL Line Bonding CPE upfront charges ` 600 ` 70
ADSL old & repaired Normal / Wireless CPE upfront charges ` 100 ` 70
Normal / Wireless ADSL CPE against the replacement of faulty MTNL CPE of an existing customer. # ` 400 ` 70
VDSL
VDSL Registration and Activation charges on existing landline ` 500 --
VDSL Registration and Activation charges with new landline ` 1,000 --
Normal VDSL CPE ` 1,000 ` 70
Wireless VDSL CPE ` 1600
(to be taken in 4 equal installments of Rs.400 in the bill). Waived off for new bookings with an annual plan / annual payment option.
` 120 70*
Normal VDSL CPE + Wireless ADSL CPE 
` 1000 + ` 600 ` 140 70*
Normal VDSL CPE upfront charges against the replacement of faulty MTNL CPE of an existing customer. # ` 800 ` 70
Wireless VDSL CPE upfront charges against the replacement of faulty MTNL CPE of an existing customer. # ` 1000 ` 120 70*
FTTH
FTTH registration and activation charges ` 500 Nil ** --
FTTH voice service installation charges ` 200 Nil** --
Wireless CPE upfront charges
( For Usage with Normal FTTH CPE)
` 600 ` 70
FTTH Wired ONT upfront charges ` 1,000 ` 70
FTTH Wired ONT with NEW ADSL CPE upfront charges (new connection) ` 1,600 ` 70
FTTH WiFi ONT Upfront Charges ` 1,500 ` 70
FTTH Wired ONT upfront charges against the replacement of faulty MTNL ONT of an existing customer. # ` 800 ` 70
FTTH WiFi ONT upfront charges against the replacement of faulty MTNL ONT of an existing customer. # ` 1000 ` 70
Others
Additional Wireless CPE charges for enhancing coverage  ` 1,000 ` 100

* Revised w.e.f. 01/02/2019# Charges applicable w.e.f. 01/02/2019 | ** Limited Period Offer for 90 days, from 01/01/2019 till 31/03/2019

Note: Upfront charge for ONT/VDSL CPE(Modem) for migration from existing Landline/ADSL connection to VDSL/FTTH connection is waived off.


Additional Upload Charges

 For each Additional Upload Speed ofMonthly ChargesAvailability on Network
256 Kbps ` 50 ADSL only
1 Mbps* ` 150 VDSL & FTTH only
5 Mbps* ` 300
10 Mbps* ` 500
20 Mbps* ` 750 FTTH only
* Please note, availability of Upload Speed above 1 Mbps is subject to feasibility & CPE compatibility.

 


Static IP Charges

ParticularsMonthly ChargesAnnual Charges
Static IP ` 200 per IP ` 2000 per IP 
 Static IP Pool of 4, 8, 16 IPs + 1 WAN IP
For More Details click here

 


Other Charges

ParticularsCharges
Safe custody charges
  • ADSL/VDSL/Line Bonding Connection: ` 100 pm 
  • FTTH connections: ` 1,000 pm (or 50% of Monthly Service Charges, whichever is less)
Shifting Charges ` 300 
Additional E-mail ID ` 400 per annum (100 MB capacity)

 


Terms & Condition

  • Fair Usage Policy: FUP quota in all FUP based unlimited plans is applicable for one calendar month. Fresh FUP quota as per selected plan is made available to the customer from 1st of every month. Existing customer migrating to FUP plan or customer booking new broadband in the middle of the month will get Fair Usage Policy on a proportionate basis for the remaining days of the month.
  • Customer may use Data Top-Up to get pre FUP speed after exhausting FUP Quota on all FUP based unlimited broadband plans.
  • Truly Unlimited Plans: No fair usage policy is applicable for Truly Unlimited Plans. However, MTNL reserves the right to discontinue the benefits if the plan is used beyond the prescribed TRAI Guidelines for any commercial/telemarketing activities. This will also be applicable to customers using FUP based unlimited plans.
  • The data usage wherever mentioned includes downloads and uploads.
  • Usage Alerts: MTNL provides usage alerts via SMS to our customers when they reach 80% and then 100% of their FUP Limit. A customer can update their Mobile No and Email-ID by registering at https://selfcare.mtnl.net.in
  • Upload Speed:
    • For ADSL 2Mbps, 4Mbps & 6Mbps Plans: Up to 768Kbps till Fair Usage Policy(FUP) quota and up to 512Kbps afterward. 
    • For ADSL from 8Mbps till 16Mbps Plans: Up to 1Mbps till Fair Usage Policy(FUP) quota and up to 512Kbps afterward. 
    • For VDSL & FTTH Plans: Up to 10Mbps till Fair Usage Policy (FUP) quota and up to 1Mbps afterward.

    • Customer may buy additional upload speed as per existing tariff.
  • Combo Plans:
    • Calls to any Landline & Mobile Network Both Mumbai as well as Delhi shall be free between 11:00 PM to 07:00 AM and all STD calls shall be charged 1 MCU per 180 sec between 11:00 PM to 07:00 AM.
    • Rent free Landline will be provided and free voice benefits will be given as shown above.
    • Outgoing calls will be charged at Re.1 per pulse (as per Landline 250 plan).
    • Customer may also use Landline Add-on Packs for making landline calls.
  • Payment Options: Discount allowed in monthly service charges;
    • For Quarterly Payment Mode: 7 Days
    • For Half Yearly Payment Mode: 15 Days
    • For Annual Payment Mode: 30 Days (i.e. 1 Month)
  • Standalone Broadband: 4Mbps & above plans can be taken as Standalone Broadband category without a landline connection. 
  •  Unlimited free voice benefits cannot be used for outgoing calls to Premium Numbers, IN Numbers and Other chargeable shortcodes (level 1 etc.). These calls will be charged as per prevailing tariffs.
  • MTNL CPE: Equipment like Telephone Instrument, Broad Band Modems /CPEs (Customer Premises Equipment), ONU(Optical Network Units), NT1(for ISDN lines), if provided at Customers' premises by MTNL, are the sole property of MTNL, Mumbai.MTNL supplied Broadband CPE (Modem/Router) belongs to MTNL and in event of non-return of equipment customer will have to pay applicable charges.
  • Connection Feasibility & Speed: Speed mentioned is subjected to technical feasibility. Speed indicated are only up to MTNL ISP node and are given on best effort basis as per TRAI guidelines.
  • Goods & Service Tax (GST) Extra as Applicable.