MTNL Mumbai, A Government of India Enterprise

Last Updated on 15^th September 2018

Calls to any Landline & Mobile Network (both Mumbai & Delhi) shall be free between 11:00 PM to 07:00 AM.
All STD calls shall be charged 1 MCU per 180 sec between 11:00 PM to 07:00 AM.(w.e.f. 1^st March 2018)

BasicPlan

Plan Name	Plan 179 (only incoming)	Plan 180	Economy Plan 250	Plan 290	Plan 500
Ideal For	Only for incoming calls	Less than 100 Calls	200- 300 Calls	100- 200 Calls	300-900 Calls
Monthly Fixed charges (Rs.)	199	200	310	320	525
Free Calls	Nil	Nil	80	100	400
Rate Per Pulse (Rs.)	NA	1.20	Rs. 1.00 ( 81-300 calls) Rs.1.20 (301-2000 calls) Rs.1.00 (above 2000 calls)	1.20	1.10
Local Call Pulse Rate
To MTNL Mumbai N/W
MTNL Landline	NA	180 Sec	180 Sec	180 Sec	180 Sec
MTNL Mobile	NA	60 Sec	60 Sec	60 Sec	60 Sec
To Other Landline operator	NA	60 Sec	60 Sec	60 Sec	60 Sec
To Other Mobile operator	NA	60 Sec	60 Sec	60 Sec	60 Sec
STD Call Pulse rate
To MTNL Delhi Landline	NA	90 Sec	90 Sec	90 Sec	90 Sec
0 - 50 Kms
To Other Landline	NA	60 Sec	60 Sec	60Sec	60 Sec
To WLL/Mobile	NA	60 Sec	60 Sec	60 Sec	60 Sec
> 50 Kms	NA	60 Sec	60 Sec	60 Sec	60 Sec

Avail these pack by dialing 1500(Toll Free).
Validity - one calendar month.
These packs will be renewed automatically in subsequent months. To unsubscribe these packs please dial 1500 (Toll Free)
These packs will be charged in the next bill.
Avail any of these Add On Packs on your existing landline plan and save more on your bills.

Get Special Discount for the following on installation charges as well as on Monthly Service Charges.

a)	Senior Citizen (65 years and above)	25% concession in installation and monthly service charge.Age proof required.
b)	Blind Persons	50% concession in Monthly service charge
c)	War Widows/ Disabled Soldiers	50% concession in Monthly service charge and no installation charge.
d)	Freedom Fighters*	50% concession in Monthly service charge and no installation charge.
e)	Non Residential Telephone for school,Universities and college affiliated thereto,polytechnics, non commercial research organizations and other like institutions recognized by goverment.	25% conncession in monthly service charge
f)	Institutions like home for Aged, infirm, spastics ,Handicapped, deaf, dumb, Mute, persons orphanages and voluntary organizations for tribal welfare and other like Institutions recognized by the Government not exceeding two Telephone(Non-residential)	25% concession in monthly service charge
g)	Gallantry Award winners in three Defence Services / Awardees of presidents / police Medal for Gallantry. (Gallantry Awards Ashoka Chakra, Shaurya Chakra, Kirti Chakra,Param Vir Chakra, Mahavir Chakra and Vir Chakra)	No monthly service charge and no installation/registration charge.

Notes

This offer is available for only Plan 250
Additional calls will be charged as per plan 250, No additional discount will be given.
All customers availing confessional facility are required to submit life certificate on yearly basis by 30th June every year
Goods & Service Tax (GST) Extra as applicable.

Download Forms

Download Application Form For Telephone Connection. Click here
Download Application Form For Life Certificate For Senior Citizen. Click here.
Download Application Form For Life Certificate For DOT/MTNL retired employees. Click here
Download Application Form For Life Certificate For Blind Persons Click here
Download Application Form For Life Certificate For Freedom Fighter/ Spouse of Freedom Fighter/ War widows/ Disabled soldiers/Gallantry/Presidents Police Medal for Gallantry awardees Click here

Landline tariff plans with Rs.500 and above are available to a customer over Fiber (FTTH) Network in TNF(Technically Non Feasible) areas where copper wire pair is not available.
Additionally, a customer will also get High-Speed Broadband on Fiber(FTTH) offering Download Speed up to 50 Mbps till 10 GB data (FUP) per month and unlimited usage at 256 Kbps afterward. Upload speed will be 10 Mbps and 256 Kbps after FUP.
To retain high-speed post FUP, customers can use Data Top-up. Click here for Broadband Data Top-Up details
If desired, a customer can migrate to any other FTTH Data plan. Click here for FTTH Plans
One-time upfront charges and monthly charges for FTTH ONT/CPE will be charged extra. Click here for Other charges.

Other Charges

Installation Charges (to be paid at the time of booking): Rs.600 /-
Security Deposit (without interest)
- Local or STD: Rs.1000/- (will be collected in 2 equal installments)
- ISD facility: Rs.3000/- (will be collected in 6 equal installments)
- For Only Incoming Plan-179:- Rs. 500/-

Please Note :

Additional facility NOT applicable to ISDN, PRA, BRA and all type of PCO's, IN Services and Special Customised Plans.
Annual fixed charges of these plans will also be revised accordingly by charging 11 months of monthly fixed charge.
Additional facility mentioned above are applicable to All Broadband combo plans and all other landline plans.
Equipment like Telephone Instrument, Broadband Modems /CPEs (Customer Premises Equipment), ONU(Optical Network Units), NT1(for ISDN lines), if provided at Customers' premises by MTNL, are the sole property of MTNL, Mumbai.
In the Plan-179 only incoming plan, the outgoing facility is allowed with VCC card. The broadband facility is also permitted.
A rebate of Rs.250 each will be given for customer-owned telephone instrument and customer's own internal wiring.
In case of surrender of the telephone without MTNL provided instrument within 3 years, Rs.150 will be recovered from Security Deposit.
Shifting charges: Rs.300 for same or interexchange (no charges for within same premises).
Concessions for Special Categories such as Senior Citizens (only applicable for Economy Plan 250)

a) 25% concession on installation charges of Rs.600
b) 25% concession on the rental of Rs.310 per month (Economy plan)